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BeZero Carbon Legal Hub

Product Specific Terms

This page sets out the various additional terms and conditions that shall apply to BeZero services depending on the products purchased as specified in your agreement with BeZero. 

Platform and API Terms and Conditions

 

If Customer purchases any of BeZero’s Platform or API Services, as specified in a relevant Order Form, these “Product Specific Terms” shall apply to the use of such Services. Capitalised terms used in these Product Specific Terms not defined herein shall have the meaning given to them in the Core Terms of Business. In the event of a conflict between the provisions of these Product Specific Terms and the Core Terms of Business, these Product Specific Terms shall prevail.

1. DEFINITIONS AND INTERPRETATION

1.1. The following definitions apply in these Product Specific Terms.

Authorised Redistributor” is defined in clause 6.

Authorised Redistributor API” means an application programming interface made available by an Authorised Redistributor.

Authorised Use” means any permitted use of Information as set out in the Order Form. 

Authorised User” means the individual employees, agents or contractors of the Customer who are authorised by the Customer to access and use the BeZero Platform.

Authorised User Limit” means the number of Authorised Users permitted to access the Services.

BeZero API” means BeZero's proprietary application programming interface allowing access to the Information.

End User Disclaimer” means the disclaimers for the use of the Information which are located at: https://bezerocarbonmarkets.com/docs/end-user-disclaimer.pdf

End User Usage Guidelines” means the guidelines for the use of the Information which are located at: https://bezerocarbonmarkets.com/docs/end-user-usage-guidelines.pdf

Maintenance” means routine or emergency maintenance of the BeZero Platform or API.

Service Hours” means 24 hours a day, 365 days a year, other than periods of Maintenance.

2. ACCESS TO AND USE OF BEZERO INFORMATION

2.1. Pursuant to the terms of the Agreement, BeZero grants to the Customer for the Term a non-exclusive, non-transferable, revocable right to:

(a) access and to permit the Authorised Users to access certain Information made available via the BeZero Platform or API (as specified in the relevant Order Form), during Service Hours and solely for the Authorised Use;

(b) use and permit the Customer’s and Customer Affiliates’ Personnel to use the Information for internal purposes only; and

(c) distribute the following Information in relation to the limited number of the projects available via the Services: 

i. BeZero Carbon Rating,

ii. Project Rating Summary.

provided that (i) such distribution is on a non-systematic basis only, (ii) the Information is redistributed as display only and is not readily downloadable, and (iii) such redistribution and use by the Customer and Customer Affiliates complies with the BeZero Usage Guidelines in all respects. BeZero reserves the right to revise the list of Information available for redistribution at any time subject to one (1) month notice to the Customer;

2.2. Except as permitted in the above clause 2.1(c), the Information shall not be shared with any third parties.

2.3. Each time the Customer or Customer Affiliate makes any Information available to any person (as permitted under the Agreement), it will ensure that the Information displayed is the most up to date and clearly marked with the date and time the Information was extracted.

2.4. If the Customer or Customer Affiliate makes any Information available to any third party, it will ensure that the Information is shared together with reference to the End User Disclaimer and End User Usage Guidelines.

2.5. The Customer shall be responsible for the use of the Services by the Customer Affiliates as if the Services were used by the Customer itself.

2.6. The Customer acknowledges that BeZero may at any time carry out Maintenance. BeZero will give at least 3 Business Days’ notice of any routine scheduled Maintenance. The Customer may be unable to access the Services during any period of Maintenance, though BeZero will use its reasonable endeavours to keep disruption to and unavailability of the Services to a minimum.

2.7. BeZero will notify the Customer where possible in advance of any essential modifications required to maintain the security and stability of the BeZero Platform, API, Information, systems or networks, save that nothing will restrict BeZero from being able to take action to protect the security or stability of any of the BeZero Platform, API, systems or network where BeZero consider them at risk.

3. AUTHORISED USERS

3.1. If the Customer purchases BeZero Platform Services as specified in an Order Form, this clause 3 shall apply.

3.2. The Order Form may set out the number of the Authorised Users, the Authorised Use, and any other restrictions on the use of the BeZero Platform Services. The Customer may permit Authorised Users to access and use the BeZero Platform subject always to the terms of the Agreement.

3.3 If the Customer wishes to increase the number of Authorised Users the Customer shall notify BeZero in writing. BeZero will confirm the additional costs for the requested additional Authorised Users, and if the Customer agrees, the additional Authorised User number will be confirmed in writing. The Customer may only reduce the number of Authorised Users at the beginning of any Renewal Term, by giving not less than 60 days’ notice to BeZero prior to the end of the relevant Term.

3.4. The Customer shall ensure that all Authorised Users:

(a) are informed of and comply with the terms of the Agreement; and

(b) keep any password(s) for their use of the BeZero Platform secure and confidential and ensure such passwords are not shared with any other person.

3.5. If the Customer requires an Authorised User’s right to access the BeZero Platform to be transferred to another individual, the Customer must provide BeZero with full details of the new Authorised User (as required by BeZero) and BeZero will close the existing Authorised User’s account and create a new Authorised User account for the new individual as soon as reasonably practicable. Following any agreed reassignment of an Authorised User’s rights, the previously approved Authorised User shall have no further right to access the BeZero Platform.

3.6. If an Authorised User leaves the employment or engagement of the Customer or Customer Affiliate, the Customer shall promptly inform BeZero so that BeZero may disable such individual’s access (which BeZero shall do as soon as reasonably practicable).

4. BEZERO API

4.1. If the Customer purchases BeZero API Services as specified in an Order Form, this clause 4 shall apply.

4.2. In addition to the rights granted under clause 2, BeZero grants to the Customer for the Term a non-exclusive, non-transferable, revocable right to:

(a) use the BeZero API to access the Information during Service Hours;

(b) store, copy and use any documentation or other materials provided or made available by BeZero which provide instructions for the use of the BeZero API; and

(c) if applicable (as specified the Order Form) to display certain API Information on the Approved Application;

subject always to such other additional licence rights or restrictions as may be set out in the Agreement.

4.3. The Customer will be responsible for all development and integration work that it needs to undertake to ensure that the Customer can access the Information via the API.

4.4. BeZero will provide the Customer with an API key for the Customer to access and receive the Information via the BeZero API (the “API Key”). The Customer shall keep the API Key confidential and stored always in a secure manner not accessible by third parties. If the Customer becomes aware that the API Key has been compromised or disclosed to any unauthorised person, it must notify BeZero immediately. BeZero may disable or replace the API Key if it knows or reasonably suspects that the API Key has become compromised in any way and will give the Customer as much notice as reasonably possible if it intends to do so.

4.5. BeZero may modify the BeZero API at any time provided such modifications do not materially degrade the performance of, or interfere with the existing functionality of, the BeZero API.

4.6. BeZero will notify the Customer if and when a new version of the BeZero API is released and available for adoption by the Customer. BeZero will give the Customer at least 3 months’ prior notice of deprecating a legacy version of the BeZero API.

4.7. BeZero will ensure (subject to the remaining terms of the Agreement) that previous versions of the BeZero API can be used to access the Information for a period of not less than 6 months from the issue date of the superseding version. After the end of that 6-month period, BeZero does not guarantee that any legacy version of the BeZero API will provide access to the Information.

4.8. BeZero gives no warranty or undertaking that the operation or availability of the BeZero API will be uninterrupted or error-free. BeZero shall not be liable or responsible for any unavailability or issue with the BeZero API or Information which is caused by: (a) the Customer’s or Customer Affiliate’s breach of the Agreement; (b) use of the BeZero API contrary to BeZero’s instructions; (c) modification or alteration of the BeZero API or API Keys by any party other than BeZero; or (d) any failure of Customer’s or Customer Affiliate’s equipment or internet access. Where the Customer becomes aware of any service, performance, or other issue with the BeZero API, it may report the issue to support@bezerocarbon.com. BeZero will attempt to resolve any material issues which arise in relation to the BeZero API as soon as reasonably practicable and will provide the Customer with a timeline for resolution within 3 Business Days of being made aware by the Customer of any such issue.

5. AUTHORISED REDISTRIBUTOR API

5.1. This clause 6 shall apply if the Order Form specifies that the API Provider is an approved third-party (“Authorised Redistributor”).

5.2. The Customer may access the Information from the Authorised Redistributor API. Customer's access to the Authorised Redistributor API shall be conditional on the Customer being a party to the Agreement. Unless agreed otherwise, the Customer will not have access to the BeZero API.

5.3. The Customer and Customer Affiliate shall at all times be subject to the terms and conditions contained in the Agreement, and such terms and conditions shall at all times take precedence over any provisions contained in any agreement between the Customer and an Authorised Redistributor. All Customer’s rights in relation to the Information are subject always to the Agreement.

5.4. BeZero gives no warranty or undertaking that the operation or availability of the Authorised Redistributor API will be uninterrupted or error-free. BeZero shall not be liable or responsible for any unavailability or issue with the Authorised Redistributor API or the Information as presented and accessed through the Authorised Redistributor API. The Customer understands and acknowledges that its sole remedy for any claim, allegation or other similar action or any loss incurred in relation to the Authorised Redistributor API is against the Authorised Redistributor and not BeZero. 

5.5. The Customer shall promptly inform BeZero if: 

(a) the Customer terminates its agreement with an Authorised Redistributor; or

(b) the Authorised Redistributor (acting independently of any instructions from BeZero) suspends access to the Information or terminates its agreement for access to the Authorised Redistributor API with the Customer. 

5.6. The Customer acknowledges and understand that if the Authorised Redistributor ceases to be 'authorised' for any reason, it will no longer be authorised to make the Authorised Redistributor API available to the Customer. In this circumstance BeZero will notify the Customer within a reasonable time frame to discuss alternative access to the Information.

6. TERM AND TERMINATION

6.1. The Services will commence on the Start Date specified in the Order Form (or if a start date is not specified, on the date of signature of the Order Form) and, unless terminated earlier in accordance with its terms, will continue for the Initial Term. The Services, unless expressly stated otherwise or unless notice to terminate is given in accordance with the terms of the Agreement, will automatically renew for subsequent Renewal Terms.

6.2. Either party may give the other not less than 30 days’ notice to terminate the Services. Such termination to have effect at the end of the Initial Term or any Renewal Term, as applicable.

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Ex Ante Services Terms and Conditions

 

If Customer purchases any of BeZero’s Ex Ante Services, these “Product Specific Terms” shall apply to the use of such services. Capitalised terms used in these Product Specific Terms not defined herein shall have the meaning given to them in the Core Terms of Business. In the event of a conflict between the provisions of these Product Specific Terms and the Core Terms of Business, these Product Specific Terms shall prevail.

1. DEFINITIONS

End User Disclaimer (ex ante)” means the relevant disclaimers available at Appendix 1.

End User Usage Guidelines (ex ante)” means the guidelines for the use of the Services available at Appendix 1.

Private Report” means a Report which is not publicly available.

Project Information” is defined in clause 3. For the avoidance of doubt the term “Information” as used in the Core Terms of Business shall not include “Project Information”.

Review Services” periodic review services of the Report following the Initial Term, including, where applicable, to upgrade, reaffirm, or downgrade an Ex Ante Rating.

Report” means a report provided to the Customer as part of the Services.

2. SERVICES

BeZero may assign, upgrade, reaffirm or downgrade any Ex Ante Rating or revise any Report (including a Private Report) at any time in BeZero’s sole discretion. BeZero may take any of the foregoing actions notwithstanding a Report being a Private Report or termination of the Agreement. For the avoidance of doubt, where the Report is a Private Report BeZero, acting independently, assigns, upgrades, reaffirms or downgrades the Ex Ante Rating or revises any Report if the relevant Services have been requested by the Customer.

3. PROJECT INFORMATION

3.1. To provide the Services BeZero must receive all relevant project and other information, including notice of material changes to the project and other information provided to BeZero and in relevant documents (the “Project Information”). A specific list of Project Information required shall be provided to the Customer by BeZero. BeZero has the right to request any additional Project Information to be provided at any time during the Term of the Agreement as reasonably required by BeZero to provide the Services, and the Customer shall provide such additional Project Information as requested.

3.2. The Customer shall provide the Project Information, adequate to deliver the Services, or shall ensure such Project Information is provided to BeZero, not later than 3 months prior to the end of the then current Term. BeZero shall have the right in its sole discretion to determine whether the Project Information provided is sufficient and adequate to deliver the Services.

3.3. The Customer shall cooperate with BeZero and assist it in any reasonable way in obtaining Project Information, including but not limited to, the Customer shall organise meetings with Customer Personnel, third parties and other personnel as relevant to the Services.

3.4. As between the Customer and BeZero, the Customer hereby grants to BeZero a non-revocable, non-assignable (except to BeZero Affiliates), royalty-free, worldwide license to use the Project Information in any way as required to provide the Services and as specifically permitted by the Agreement. BeZero may also use Project Information for general analytical and/or marketing purposes provided it is used i) only in an aggregated form, and ii) the Customer is not identified as the source of such Project Information.

3.5. If any Project Information is obtained by BeZero from any source other than the Customer but at the Customer’s direction as necessary for the purposes of the Services, the Customer hereby represents and warrants that it has obtained all consents and approvals from such source of the Project Information for BeZero to use the Project Information as permitted by the Agreement, including but not limited to inclusion in the Report.

3.6. The Customer hereby represents and warrants that to the best of its knowledge any Project Information is accurate, full and complete to provide the Services. The Customer hereby agrees not to withhold knowingly any information which could have an impact on the outcome of the Services.

3.7. The parties hereby acknowledge and agree that BeZero relies on the Customer and its agents and advisors for the accuracy, timeliness and completeness of the Project Information, including the continued flow of material information as part of any Review Services. BeZero accepts no responsibility to verify the completeness, timeliness or accuracy of any Project Information. The Customer hereby also acknowledges and agrees that the Services could be subject to BeZero’s opinion of information received from third parties.

3.8. Project Information shall be considered Confidential Information and shall be subject to the relevant terms and conditions the Agreement.

3.9. The Customer shall indemnify, keep indemnified and hold BeZero harmless against any and all damages, claims, actions, proceedings, losses and reasonable costs (including reasonable legal fees) and reasonable expenses arising from any third-party claims or actions arising out of or in connection with BeZero’s compliant use of the Project Information.

4. USE OF REPORT

4.1. Provision of the Report by BeZero to the Customer is conditional upon the Customer paying the associated Fees in full.

4.2. BeZero grants to the Customer a non-exclusive, non-transferable, non-revocable right to access and use the Report subject always to the terms of the Agreement.

4.3. The Report must not be used in any way that breaches any applicable law or regulation or in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

4.4. If the Report is accessible via the BeZero Platform (as notified by BeZero), then in addition to the rights granted in clause 4.2 above, BeZero grants to the Customer a non-exclusive, non-transferable, revocable right to access and use the BeZero Platform solely for the purposes of accessing the Report.

4.5. Unless otherwise agreed between the parties, the Report shall be considered a Private Report.

4.6. A Private Report can be used by the Customer for internal purposes and can be distributed to third parties, provided such distribution does not make such Report publicly available. For the avoidance of doubt any such distribution of a Private Report via a Customer platform (or any other analogous means) to the Customer’s end clients, where access to such Report is restricted to authenticated end client users, shall not be considered publicly available.

4.7. If the Report is displayed to third parties it must be displayed in one of the following ways:

(a) where the Report includes an Ex Ante Rating;

i. The Ex Ante Rating together with the Report in its entirety and End User Disclaimer (ex ante);

ii. The Ex Ante Rating together with rating definitions, date of the Report and End User Disclaimer (ex ante); or

iii. The Ex Ante Rating together with the Ex Ante Rating summary table as specified in the relevant Report (such table shall be reproduced in its entirety without omission or amendment), any accompanying explainer, date of the Report and End User Disclaimer (ex ante).

(b) where the Report is an Ex Ante Risk Assessment:

i. The Ex Ante Risk Assessment report in its entirety and End User Disclaimer (ex ante); or

ii. The Ex Ante Risk Assessment summary table as specified in the relevant Ex Ante Risk Assessment report (such table shall be reproduced in its entirety without omission or amendment), any accompanying explainer, date of the Ex Ante Risk Assessment and End User Disclaimer (ex ante).

4.8. In addition to the requirements of clause 4.7 above, if the Customer makes the Report available to any third party via a Customer platform, it will ensure that the End User Usage Guidelines (ex ante) are displayed on the platform.

4.9. If the Report is made available to third parties the Customer will ensure that those third parties are only permitted to use the Report for internal purposes.

4.10 BeZero can only use the Report for internal purposes and to provide the Services, unless specifically permitted otherwise in the Agreement or in writing by the Customer. BeZero may also use the information contained in any Private Report for general analytical and/or marketing purposes provided it is used i) in an aggregated form, and ii) the Customer is not identifiable as a recipient of the Report.

4.11. The Customer may, with prior notice to BeZero, make the Report publicly available. Such notice shall be made in writing.

4.12. If the Report has been made publicly available the Customer:

(a) shall have the right to make the Report publicly available, subject to the conditions of clauses 4.7 and 4.8 above; and

(b) the Customer acknowledges that BeZero shall have the right to use the Report internally and for any commercial purposes, including but not limited to inclusion in BeZero products and services.

4.13. Notwithstanding the provisions of clauses 4.11 and 4.12 above, where the Services state that BeZero shall provide a Red Flag Report, such Report shall always be a Private Report and must not be made publicly available.

4.14. The Customer acknowledges that a Report shall not recommend how a project could achieve any particular Ex Ante Rating or other outcome.

4.15 The parties hereby acknowledge and agree that BeZero shall have sole discretion when analysing the Project Information and providing the Services. For the avoidance of doubt BeZero will not be required to obtain any approvals or confirmations from the Customer to provide the Services or conduct any underlying research and/or analysis.

5. EX POST CONVERSION

5.1. If the Order Form specifies that the Services include an Ex Post Conversion, this clause 5 shall apply.

5.2. An Ex Post Conversion means that BeZero shall prepare and publish a BeZero Carbon Rating and associated Report for a carbon project where BeZero has previously delivered an Ex Ante Rating for the same project to the Customer.

5.3. The Customer acknowledges that BeZero Carbon Ratings are public ratings based on third-party (including publicly available) information. For the avoidance of doubt, BeZero shall (in its absolute discretion) publish and make publicly available any BeZero Carbon Rating and associated reports produced because of the Services.

5.4. Clauses 2, 3 and 4 of these Product Specific Terms shall not apply to an Ex Post Conversion.

6. FEES, EXPENSES AND PAYMENT TERMS

In addition to the provisions of the Core Terms of Business:

6.1. The Customer shall fully reimburse BeZero for all necessary out of pocket expenses, such as travel, reasonably incurred by BeZero in the performance of the Services. Any such expenses will be pre-approved by the Customer.

6.2. Payment of the associated Fees are not conditional on BeZero assigning any particular Ex Ante Rating or providing any particular Report.

6.3. All associated Fees shall be non-refundable in any circumstances, including where the Ex Ante Rating has not been assigned or reviewed or the Report has not been provided or reviewed due to the Customer’s failure to provide adequate Project Information as requested by BeZero and subject to the terms of the Agreement.

7. TERM

7.1. Notwithstanding any other provision of the Agreement, Services that are subject to the terms of these Product Specific Terms shall expire at the end of the Initial Term, except that Review Services shall automatically renew for subsequent Renewal Terms until terminated by either party in accordance with the terms of the Agreement.

 

APPENDIX 1

Ex Ante End User Disclaimers and Guidelines

 

Ex Ante Rating End User Disclaimer

The BeZero Carbon ex ante Rating, including the rating report (the “ex ante rating”) represents BeZero Carbon’s opinion, as at the date of the rating report, on the likelihood that carbon credits which may be issued by a project will achieve a tonne of CO2e avoided or removed. The ex ante rating sets out BeZero Carbon's opinion based on information that has been provided to BeZero Carbon or information that is publicly available as at the date expressed and BeZero Carbon shall have no liability to anyone in respect of the ex ante rating. The ex ante rating  does not constitute a solicitation, recommendation or endorsement by BeZero Carbon or any third party to invest, buy, hold or sell a carbon credit and/or to invest in a specific project. The ex ante rating (together with the rating report) neither recommends nor will recommend how a project could achieve a particular carbon credit rating outcome. If you have any questions about BeZero Carbon and/or its services, please contact us at: commercial@bezerocarbon.com. 

Ex Ante Risk Assessment End User Disclaimer

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The BeZero Carbon ex ante Risk Assessment (the “ex ante risk assessment”) represents BeZero Carbon’s opinion, as at the date of the ex ante risk assessment, on the various risk factors which could have an impact on the overall carbon efficacy of the carbon credits which may be issued by a project. The ex ante risk assessment sets out BeZero Carbon's opinion based on information that has been provided to BeZero Carbon or information that is publicly available as at the date expressed and BeZero Carbon shall have no liability to anyone in respect of the ex ante risk assessment. The ex ante risk assessment does not constitute a solicitation, recommendation or endorsement by BeZero Carbon or any third party to invest, buy, hold or sell a carbon credit and/or to invest in a specific project. The ex ante risk assessment neither recommends nor will recommend how a project could achieve a particular carbon credit rating outcome. If you have any questions about BeZero Carbon and/or its services, please contact us at: commercial@bezerocarbon.com.

End User Usage Guidelines. BeZero Carbon ex ante Rating.

The BeZero Carbon ex ante Rating, when distributed as a report, as a summary table or as a letter rating, is for your internal use only.  Any use of the BeZero Carbon ex ante Rating is always subject to the relevant agreement between BeZero Carbon Ltd and [Customer name].

End User Usage Guidelines. BeZero Carbon ex ante Risk Assessment.

The BeZero Carbon ex ante Risk Assessment, when distributed as a report or as a summary table, is for your internal use only.  Any use of the BeZero Carbon ex ante Risk Assessment is always subject to the relevant agreement between BeZero Carbon Ltd and [Customer name].

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Methodology Assessment Terms and Conditions

 

If Customer purchases a Methodology Assessment, these “Product Specific Terms” shall apply to the use of such services. Capitalised terms used in these Product Specific Terms not defined herein shall have the meaning given to them in the Core Terms of Business. In the event of a conflict between the provisions of these Product Specific Terms and the Core Terms of Business, these Product Specific Terms shall prevail.

1. DEFINITIONS

BeZero Carbon Methodology Assessment (BCMA)” means a report providing an assessment of the robustness of a methodology to enable projects to make credible claims about their greenhouse gas emission reductions or removals.

Review Services” periodic review services of the Report following the Initial Term, including, where applicable, to upgrade, reaffirm, or downgrade a BCMA.

2. SERVICES

BeZero shall review one or more carbon project methodologies as set out in the Order Form to prepare a BeZero Carbon Methodology Assessment. BeZero may assign, upgrade, reaffirm or downgrade any Methodology Assessment or revise any associated reports at any time in BeZero’s sole discretion.

3. REQUIRED INFORMATION

3.1. To provide the Services BeZero must receive the relevant methodology documents including notice of material changes. Where such documentation is not publicly available, the Customer shall provide the necessary documentation to BeZero no later than 3 months prior to the end of the Initial Term of this Service Schedule.

3.2. If any documentation required to perform the services is i) provided by the Customer, or ii) obtained by BeZero from any source other than the Customer but at the Customer’s direction as necessary for the purposes of the Services, the Customer hereby represents and warrants that it has obtained all consents and approvals for BeZero to use the documentation to perform the services.

4. USE OF REPORT

4.1. BeZero grants to the Customer a non-exclusive, non-transferable, non-revocable right to access and use the BCMA for internal purposes subject always to the terms of the Agreement.

4.2. BeZero may (in its absolute discretion) publish and make publicly available any BCMA and associated reports produced as a result of the Services.

4.3. The BCMA must not be used in any way that breaches any applicable law or regulation or in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

5. FEES, EXPENSES AND PAYMENT TERMS

In addition to the provisions of the Core Terms of Business:

5.1. Payment of the Initial Fee and/or the Review Services Fee is not conditional on BeZero providing any particular BCMA.

5.2. The Initial Fee and any Review Services Fees shall be non-refundable in any circumstances, including where the BCMA has not been provided or reviewed due to the Customer’s failure to provide adequate information to perform the Services as requested by BeZero and subject to the terms of this Service Schedule.

6. TERM

6.1. Notwithstanding any other provision of the Agreement, Services that are subject to the terms of these Product Specific Terms shall expire at the end of the Initial Term, except that Review Services shall automatically renew for subsequent Renewal Terms until terminated by either party in accordance with the terms of the Agreement.

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